habaee Privacy Policy

habaee is a trusted online betting and casino platform in Bangladesh. We give the highest priority to our users' privacy. The terms set out in this privacy policy provide a detailed explanation of how your information is managed. By using habaee's services, you consent to this privacy policy.

This policy applies to habaee's website, mobile platform, and all related services. We may update this policy from time to time, and you will be notified in a timely manner of any important changes.

We collect various types of information in order to provide our services. The information described below is collected during registration and transactions on our platform:

1.1 Personal Identification Information

• Full name, date of birth, and national identity card details
• Email address and contact information
• Account username and password (stored in encrypted form)
• Documents required for age verification

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction date, time, and amount

1.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Website browsing history and cookie data
• Login time, session duration, and activity logs

1.4 Gaming Activity Information

• Betting history and list of preferred games
• Win and loss records
• Bonus and promotion usage details

habaee uses collected information only for the following purposes:

• Account Management: Completing the registration process, verifying accounts, and ensuring secure login.
• Service Delivery: Managing gaming, betting, and financial transactions smoothly.
• Age Verification: Ensuring that only individuals aged 21 or older can use our services.
• Support Services: Providing customer service 24/7 in Bengali via live chat and email.
• Fraud Prevention: Maintaining account security and detecting suspicious activity.
• Legal Compliance: Meeting applicable legal obligations and responding to requests from authorities.
• Service Improvement: Analyzing data to improve the user experience.
• Responsible Gaming: Detecting excessive gambling behavior and providing support to users.

habaee uses SSL encryption technology to keep all your personal and financial information secure. Our security framework operates on the following levels:

• 256-bit SSL/TLS encryption used for data transmission
• Password storage using hashing and salting methods
• Regular security audits and vulnerability testing
• Ensuring limited staff access to data
• Automated alert system for suspicious activity
• Two-Factor Authentication support

Although we strive to maintain the highest security standards, no transmission of information over the internet is completely risk-free. However, habaee is always committed to protecting your information.

habaee never sells or rents your personal information. However, information may be shared on a limited basis in the following situations:

4.1 Payment Processors

Financial information necessary to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. These organizations follow their own privacy policies.

4.2 Legal Obligations

Required information may be provided in response to court orders, government directives, or lawful requests from law enforcement agencies.

4.3 Technology Service Providers

Technology partners who assist in operating our platform may access limited information under strict confidentiality agreements.

4.4 Fraud Prevention

Information may be shared with relevant authorities to prevent cyber fraud, money laundering, or other illegal activity.

Cookies and similar tracking technologies are used on the habaee website. These are necessary for the following reasons:

• Essential Cookies: Maintaining login sessions and ensuring core functionality.
• Functional Cookies: Saving your preferences and settings.
• Analytics Cookies: Reviewing website usage to improve services.
• Security Cookies: Detecting fraudulent activity and keeping accounts secure.

You can manage cookies through your browser settings, but disabling certain cookies may cause some parts of our service to not work properly.

Under our privacy policy, you have the following rights:

• Right to Access Information: The right to request a copy of the information we hold about you.
• Right to Correct Information: The right to request correction of inaccurate or incomplete information.
• Right to Delete Information: The right to request deletion of your data in certain circumstances.
• Right to Restrict Processing: The right to restrict the processing of your information in certain cases.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise these rights, please contact our support team. We will fulfill your request within a reasonable timeframe.

habaee retains your information only for as long as it is necessary. In general:

• Active account information — retained for as long as the account remains active.
• After an account is closed, some information may be retained for a specified period due to legal obligations.
• Transaction information may be kept for an extended period for financial regulatory purposes.
• Information required for legal claims or dispute resolution will be retained until the relevant process is concluded.

habaee's services are for individuals aged 21 or older only. We do not intentionally collect any information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete the information.

Age verification is an essential part of our account registration process. We take the necessary steps to verify the age of all registrants.

habaee reserves the right to change or update this privacy policy at any time. For important changes:

• The update date at the beginning of the policy will be changed.
• Users will be notified by email of significant changes.
• Continued use of the service after any changes will be taken to mean that you have accepted the new policy.

It is recommended that you visit this page regularly to stay informed of the latest updates.

By using habaee's website, you consent to this privacy policy. If you do not agree with any part of this policy, it is recommended that you do not use our services.

This privacy policy should be read together with habaee's Terms and Conditions and Responsible Gaming Policy.